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Including rules and responsibilities for eligibility Learn about the specific rules that Canadian users must follow if they want to keep or promote an online gaming profile. Our dedicated structure makes sure that people can play responsibly, make safe payments, play fairly, and get reliable rewards, all in accordance with Canada rules.
According to Canada law, all customers must prove that they are of legal age and create a verified profile with correct identity information. All deposits and withdrawals are only done in $, and the rules for participation vary by region.
Every member has the right to one unique login. Monitoring activity makes sure that rules are followed, which protects both the privacy of individuals and the integrity of the community. Keep your information up to date to avoid having your access cut off or your transactions delayed.
Secure payment gateways that support $ are needed for every transaction, whether it's adding credits or moving winnings. Customers are responsible for paying their local taxes and following anti-fraud checks.
Partners who share referrals must follow clear revenue agreements. To make sure the partnership is trustworthy, you must keep track of performance, follow the commission structure in $, and follow the marketing rules to the letter.
To encourage healthy participation, we suggest that people regularly evaluate themselves and give them the option to take a break or end their participation permanently. All disagreements are handled by Canada consumer protection laws, which include rules for mediation to settle them.
As a valued Canadian customer, you can activate your account, get personalised help, and manage your balance in $ with confidence.
All potential Canadian users must give complete and correct information when they sign up. Some of the fields are legal names, a working email address, a working mobile phone number, a birthdate that proves the person is older than the legal minimum age, and a home address in an area that is eligible. You won't be able to access the site if you make mistakes or leave out information.
When you get formal approval, you can use all the features. Until the information is successfully verified, registration is not complete. Any Canadian customer who needs help with the steps or has questions can get support. Keep your account information safe because the account holder is responsible for any activity that happens without their permission.
This part goes into great detail about the rules for promotional credits, including how long they are valid, how much you can use them, and how often you can use them. The goal is to make sure that Canadian customers can see everything and that Canada gaming laws are followed.
For each promotional offer, there is a required multiplier that must be met before you can withdraw any winnings. For example, if a bonus says it has a 40x rollover, a 10 $ bonus would mean you have to bet 400 $. Only qualifying bets count. Some games, like table titles or low-risk bets, may not count or count less, as shown in the table below.
| Game Type | Wager Contribution |
|---|---|
| Video Slot Machines | 100% |
| All Classic Slots | 100% |
| Roulette | 10% |
| Blackjack | 10% |
| Baccarat | 10% |
| Games with Live Dealers | 0% |
All free spins and bonus credits are only good for a short time. Promotional funds are only good for seven days after they are activated, unless otherwise stated. Most of the time, free spins run out in less than 24 hours. After the expiration date, any rewards that were not used or rollover obligations that were not met are taken off the user's balance in $. To avoid losing both the bonus money and any pending winnings that come with uncompleted conditions, users should keep an eye on their expiration dates in their account dashboard.
During active promotions, there are strict limits on how much you can bet (for example, you can't bet more than 5 $ per spin or round until the rollover is complete). If you try to get around this or use strategies that make the playthrough longer, you could lose your bonus and your profile could be closed. Unless it says so, you can't have more than one promotion going on at the same time. If you break the bonus policy, you could lose your promotional money and have your winnings changed. If you need more help or information, you can get in touch with local support for Canadian users through the help section.
There are clear limits on withdrawal requests from customers of Canadian. Users can only take out 20 $ at a time. You can only take out 2,000 $ per day and 10,000 $ per month, unless management agrees to a different amount. Going over these limits needs to be planned ahead of time and may require extra checks. All requests to cash out are handled within 48 business hours. But banking providers can change the total length of time. Most of the time, e-wallet withdrawals are finished within 48 hours. Card and bank wire transfers, on the other hand, usually take 3 to 5 business days after they are approved. Customers should check their notifications for news about their withdrawal status.
Before any withdrawal, it is necessary to do the right checks. You must send the following documents through the secure upload section of your user account:
If the information on your account doesn't match the documents you sent in or if transactions are linked to third parties that haven't been verified, withdrawals may be delayed or denied. All files that are sent in must be clear and up to date. If you don't follow the rules, your transactions may be put on hold for a short time. Anti-money laundering rules say that all balances must be bet on at least once. Systematic review keeps user accounts safe and follows Canada financial rules.
Users are encouraged to finish all verification steps as soon as possible after registering so that they can get their payouts quickly and directly to their $ account. If you need help with paperwork or want to set your own limits, contact the support team.
Canadian partners get rewards based on a clear, multi-tiered model that encourages them to keep getting active, revenue-generating users. The standard base rate starts at 25% of net gaming proceeds and can go up to 50% depending on how many customers you refer each month and how much money they deposit.
At the start of each cycle, on the first day, we look at how well we did the month before. There are different groups of participants:
Negative balances are carried over from month to month, but they are reset to zero at the beginning of each month to give everyone a fair start.
Payments are made by the tenth working day of each month for the results of the previous calendar month. To start a settlement, qualifying affiliates must have at least 100 $. Unpaid balances below this amount are added to the next month's bill. You can get your money through a bank transfer, an e-wallet, or some cryptocurrency services. The exact time can change based on the method chosen and the completion of compliance checks. Everyone who takes part must give the correct payment information and keep it up to date in the partner portal. If you don't follow the rules, your commission may be delayed or withheld until you give accurate information.
To get the most commission, make sure your campaigns are aimed at real traffic that makes deposits. There is no refund for returns, chargebacks, tests, or fake registrations.
Everyone from Canadian who uses the platform must make sure that all games, promotions, and partnerships are fair. You can't change software, work with other users to cheat, take advantage of technical flaws, or work with other users to cheat. You should never use automated tools like bots or scripts to get an edge or change the outcome. Monitoring systems flag strange betting patterns, and any attempt at fraud leads to immediate suspension of access and loss of $ balances while an investigation is ongoing.
Content partners must make sure that all of their traffic comes from honest sources and does not include incentivised clicks, false advertising, or targeting of groups that are not allowed. Promotional materials must follow Canada advertising rules and not make claims that could lead potential users to believe that they have a better chance of success or that they need to meet certain requirements to open an account. It is required to protect privacy and the integrity of data.
Account holders and partners must keep their login information safe, report any suspected breaches right away, and not use data they get from the system for anything other than what it was meant for. It is required to cooperate with compliance checks, which include checking the source of funds, responsible gaming questions, and anti-fraud reviews. If you deliberately block or lie about these checks, you may be fired and face legal action.
To stay in line with the rules, all activities involving $ must follow financial conduct standards, like not allowing money laundering and paying local taxes. Customers and partners may need to send in proof of fair gameplay and honest referral practices during periodic audits. Customers and partners who agree to these rules are responsible not only for their own behaviour but also for the behaviour of the whole community in Canada. This makes sure that the entertainment environment is safe, legal, and open.
This part explains how Canadian users can resolve disputes about account activities, payouts, bonus funds, or working together in a clear way.
Your unique account ID should be in all of your correspondence. Send an email to [email protected] if you have questions about working with affiliates.
Following the structured steps above will make sure that Canadian users' questions get to the right expert, which will lead to a quick and fair resolution.
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